Wednesday, April 30, 2008

Mediocrity - The new American Flagship Service

People switch jobs left and right. So what you get is a mediocrity. They just know and do what they are required as per the law. What about the service?

when everything goes well, okay. If you need a small adjustment, that is when you will see the diff. how can you expect excellent service when that associate barely new anything about the business.

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