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Showing posts from October, 2013

Dumping Vonage For Good

If you already have Vonage or planning on signing up, you may be better off dumping it as there are now much better alternatives. Read on.Vonage was touted as a pioneer for commercial VOIP phone service back in 2005 when I first signed up for the service.  The excitement of a killer and industry disrupting VOIP service evaporated very soon. The  quality never measured up to the ‘carrier’ quality. I disconnected in a couple of months due to voice quality issues. And what happened when I tried to disconnect was yet another totally frustrating customer service story, “Vonage – expecting good customer service is stupid”. When Vonage announced unlimited international calling to India (and few other select countries), I hesitated due to my earlier experience. A few months later, we needed a landline phone and I did little research to shop for a better one. At that time, Vonage proved to be a better option for a landline phone that would also double to be able to call anybody in India, despi…